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Ences Heritage (“we”, “us”) respects your privacy. This policy explains what we collect when you use encesheritage.com and how we use it.
Information we collect
When you place an order, request a quote, or contact us, we collect details you provide such as your name, email, phone, company, delivery address, order and personalisation details (including any artwork you upload). We also collect basic usage data through cookies to help the site work and improve.
How we use it
We use your information to process and deliver orders, produce personalised and corporate gifts, respond to enquiries and quotes, send order updates, and, where you have opted in, occasional updates about our products.
Sharing
We share information only with service providers who help us operate — for example payment processors, delivery partners and hosting providers — and only as needed. We do not sell your personal data.
Cookies
We use essential cookies for cart and checkout, and may use analytics cookies to understand how the site is used. You can control cookies through your browser settings.
Data security & retention
We take reasonable measures to protect your information and keep it only as long as needed for the purposes above or as required by law.
Your rights
You may ask us to access, correct or delete your personal information, or to stop sending you marketing. Contact us and we will help.
Contact
Questions about this policy? Email it@transwayxpress.com.
